Terms & Conditions

Terms & Conditions

Welcome to Digital Freedom Agency ("Digital Freedom Agency", "we," "us," or "our"). By accessing or using our website, products, or services, you agree to be bound by the following terms and conditions. If you do not agree, please refrain from using our services.

Last updated on April 24th, 2025.

Effective Date: April 24, 2025

1. Definitions

  • "Client" or "User": The individual or entity using the Services.
  • "Freedom Machine": A bundled system including websites, automations, and tools.
  • "Your Data": Content/data uploaded or collected through your use.
  • "Third-Party Services": Tools integrated (e.g., GoHighLevel, Stripe).

2. Ownership and Licensing

  • You are granted a non-transferable, non-sublicensable, non-exclusive license to use the Services.
  • You may not resell, transfer, rebrand, sublicense, or redistribute Digital Freedom Agency systems without written consent.
  • All materials remain the property of Digital Freedom Agency.
  • Unauthorized duplication or replication in another agency will result in legal action and pursuit of damages.

3. Website and System Use

  • Licensed only to the original purchaser.
  • Transfers, assignments, or resales are strictly prohibited.
  • Violations will lead to immediate termination.

4. Use of Third-Party Services

  • We integrate external services like GoHighLevel and Stripe.
  • We are not responsible for any disruptions or losses caused by these tools.

5. Data & User Contributions

  • You retain ownership of your data.
  • We may use anonymized data to improve the Service.
  • You are responsible for legal compliance of data you submit or collect.

6. Client Responsibilities

  • Maintain login security and provide accurate info.
  • Comply with privacy and anti-spam laws.
  • Back up your own data regularly.

7. Termination and Suspension

  • We may revoke access for breach, non-payment, or unethical conduct.
  • Subscriptions renew automatically unless cancelled in writing at least 7 days prior.

8. Non-Rebranding Clause

You may not alter or remove Digital Freedom Agency branding without written approval.

9. Refund Policy

  • Fees are non-refundable, including setup, installation, and partial use.
  • Cancel in writing 7+ days before renewal to avoid next charge.
  • Access is revoked immediately upon cancellation unless otherwise agreed.
  • Outstanding usage charges (e.g., SMS) must be paid within 7 days of cancellation.
  • Chargebacks are not permitted. Legal action and full cost recovery will be pursued.

Full policy: Refund Policy

10. Modification of Services

We may change or discontinue any aspect of the Service at any time.

11. Idea Submissions

  • You grant us royalty-free, perpetual rights to any submitted ideas.
  • No confidentiality or compensation is assumed.

12. Privacy and Data Protection

  • You must obtain user consent before collecting data.
  • We are not liable for misuse of data you input into the system.

13. Payments and Fees

  • All fees are billed in advance.
  • SMS, email, and phone usage fees are billed separately.
  • Failure to pay may result in termination.

14. Limited Liability

  • Services are provided “as is.”
  • We are not responsible for indirect damages or losses.
  • Maximum liability limited to fees paid in prior 3 months.

15. Force Majeure

We are not liable for delays or failures caused by events beyond our control.

16. Dispute Resolution

  • All disputes shall be governed by the laws of Australia.
  • If mediation is unsuccessful, disputes will be resolved through binding arbitration under Australian law.
  • International users agree to comply with local laws and acknowledge these Terms are governed by Australian law regardless of location.

17. Assignment

You may not assign your rights under these Terms without written permission.

18. Changes to These Terms

We may update these Terms at any time. Continued use means you accept the changes.

19. Team Access & Licensing

  • Unless otherwise agreed in writing, Services are licensed for individual business use only.
  • You may not share, resell, or sublicense the system to other users, team members, or downline members unless you have an approved multi-user or team license.
  • Affiliate or co-branded Freedom Machines must be arranged via an authorized partnership.

20. Scope of Services

  • Your package includes only the specific services, templates, automations, and support outlined in your agreement.
  • Requests for additional setup, customization, or manual support may incur additional charges and require written approval.

21. Support & Response Times

  • Standard support is available Monday to Friday during business hours (AWST).
  • We aim to respond to all inquiries within 48 business hours.
  • 24/7 or priority support must be arranged as part of a premium package.

22. Technology Disclaimer

  • Digital Freedom Agency leverages third-party platforms and emerging AI tools.
  • We cannot guarantee permanent compatibility, feature continuity, or error-free performance due to updates, bugs, or platform changes outside our control.

23. Funnel Agreement

If you are purchasing or activating a Freedom Machine via a checkout page, you may be required to check a box indicating:

“I agree to the Terms of Service and understand this system is non-transferable and non-refundable.”

This checkbox acts as a binding agreement to these terms.

Contact: [email protected]

Additional Documents:

Thank you for choosing Digital Freedom Agency – Home of the Freedom Machine.

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